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Paytm customer care on social media is far better

Startuppr March 7, 2015February 6, 2021Startupsbusiness, customer care, customer delight, ecommerce, paytm, startups 1 Comment

This is classic case where e-commerce sites have lot to do–making sure the vendors registered with them don’t screw their customers, because the reflection of a faulty product delivered goes to Paytm and not to the vendor who actually sent it. One of very close friends of mine ordered a DSLR Canon camera from Paytm. Paytm was offering heavy cashback discount and it seemed a perfect opportunity for my friend who was waiting to buy a camera for the last … Continue reading “Paytm customer care on social media is far better”

What kind of boss your startup should not have?

Startuppr October 6, 2014February 6, 2021Startupsbusiness, employee, entrepreneur, entrepreneurs, startup Leave a comment

The most important factor that makes an employee or a team member stick to your startup or company is the reporting manager–the personality, attitude, character, and the acumen of the reporting manager will make sure that the right kind of talent stays within the team. A lot of companies suffer from huge attrition rate in terms of number of employees leaving because they are not satisfied by the way their reporting manager or the so-called boss treats them or utilizes them. Let’s … Continue reading “What kind of boss your startup should not have?”