FedEx ‘SME Connect’ Empowers Small Businesses to Leverage Global E-commerce Opportunities

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, launches the fifth edition of ‘SME Connect’, as a part of its ongoing commitment to support the growth of small and medium enterprises (SME) in India. The virtual ‘SME Connect’ series is a thought leadership and knowledge sharing platform for SMEs to interact with industry and subject matter experts for solution-oriented discussions that benefit their business.

According to a Morgan Stanley report, the Indian e-commerce industry is expected to reach $200 billion by 2027[1]. On an average India adds 40 million new internet users every year[2], this coupled with increased smartphone penetration and improved digital payment infrastructure have been a catalyst in driving e-commerce sales, which was further accelerated with the onset of the pandemic.

Global cross-border commerce is fast emerging as the next big growth opportunity for the Indian e-commerce industry. According to a recent survey by PayPal India, 94% medium small and micro enterprises (MSMEs) recognized that transcending borders results in growth and are making cross-border trade a business priority[3].​

Seeking to connect SMEs with the immense opportunities that lie ahead, the virtual FedEx SME Connect session focused on ‘Cross-Border E-commerce’, includes industry thought leaders sharing business insights on e-commerce trends, opportunities, and challenges. The session highlights the importance of building supply chain resilience, technology enablement, and deciphering regulatory requirements.

Mohamad Sayegh, Vice President, India Operations for FedEx Express said, “FedEx plays an important role in connecting SMEs to a world of possibilities through the strength of our global network, tailored solutions, and valued-added services. We are delighted to launch the fifth edition of the SME Connect series, focused on the booming e-commerce industry in India.”

“The Indian e-commerce industry is growing at an exponential rate with cross-border sales being a key contributor. FedEx empowers SMEs in India to expand their e-commerce capabilities to new markets and grow their customer base. “SME Connect” provides a great knowledge-sharing platform for SMEs to gain insights on accessing global opportunities.” added Sayegh.

FedEx has a long history of supporting entrepreneurs and small businesses and is committed to helping them succeed. FedEx Express recently enhanced its cross-border e-commerce capabilities in India with FedEx® International Connect Plus (FICP), and FedEx International Priority® Express (IPE) to help SMEs achieve their global ambition.

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